Parking System with Centralized Incident Control EQUINSA (CCI)
What is the Centralization System?
The Millennium PARKING Centralization System (CCI) is an integral solution for the remote control of car parks. It was conceived to be able to carry out tasks on a car park remotely, without being physically in it.
Why do I need a Centralization System?
In recent years, the number of vehicles has increased considerably, which means that the act of "parking" has become a daily problem. Car parks have become basic pieces of mobility in cities. In our current market it is becoming increasingly important for car park operators to find the system that allows to combine two great aspirations:
Savings in operating costs.
Improvement in service provision to users.
The Centralization System allows us to considerably reduce costs by taking advantage of low occupancy hours and low workload on farms, as is usually the case at night, being able to control several car parks from a single Control Center, reducing the number of personnel required and generating significant savings. In addition, thanks to the use of state-of-the-art technologies, the sensation of attention perceived by the customer is similar to that of attended car parks.
What are their characteristics?
The Centralization System presents a friendly interface that is very easy to use, providing the user with comfort and security when working with it. The system makes it possible to carry out any task that could be carried out 'in situ' in the car park, since it has a remote connection with the equipment where the local car park system is located. It is prepared to work with different Millennium Parking parking systems, as well as the management and control systems of any other manufacturer in the sector.
Its greatest potential is incident management. The system has communication with the local intercom of each car park, which allows it to monitor communications, detect a call, forward it to the checkpoint for assistance, and is also capable of automatically opening the window of the device that made the call and displaying its associated cameras, allowing the user to have a complete vision of the client.
Once the communication between the user and the client is finished, the system detects said event, and suggests the user to automatically close the incident, indicating the reason for it and also, if desired, a brief comment about its solution.
Used technology
The Centralization System presents a friendly interface that is very easy to use, providing the user with comfort and security when working with it. The system makes it possible to carry out any task that could be carried out 'in situ' in the car park, since it has a remote connection with the equipment where the local car park system is located. It is prepared to work with different Millennium Parking parking systems, as well as the management and control systems of any other manufacturer in the sector.
Its greatest potential is incident management. The system has communication with the local intercom of each car park, which allows it to monitor communications, detect a call, forward it to the checkpoint for assistance, and is also capable of automatically opening the window of the device that made the call and displaying its associated cameras, allowing the user to have a complete vision of the client.
Once the communication between the user and the client is finished, the system detects said event, and suggests the user to automatically close the incident, indicating the reason for it and also, if desired, a brief comment about its solution.
Continuous Evolution
The Centralization System presents a friendly interface that is very easy to use, providing the user with comfort and security when working with it. The system makes it possible to carry out any task that could be carried out 'in situ' in the car park, since it has a remote connection with the equipment where the local car park system is located. It is prepared to work with different Millennium Parking parking systems, as well as the management and control systems of any other manufacturer in the sector.
Its greatest potential is incident management. The system has communication with the local intercom of each car park, which allows it to monitor communications, detect a call, forward it to the checkpoint for assistance, and is also capable of automatically opening the window of the device that made the call and displaying its associated cameras, allowing the user to have a complete vision of the client.
Once the communication between the user and the client is finished, the system detects said event, and suggests the user to automatically close the incident, indicating the reason for it and also, if desired, a brief comment about its solution.
SOFTWARE SPECIFICATIONS
- Simple and intuitive user interface.
- Access by username and password.
- User Control.
- Automatic opening of windows in the event of an incident.
- Automatic closing of windows when hanging up the call.
- Configuration of automatic actions.
- Record of actions and incidents.
- Reports on actions and incidents.
- Remote connection with the car park equipment.
- Viewing multiple cameras for a team.
- Carrying out operations on a computer.
- Call forwarding service.
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